A legal disclaimer

At Hys Yoga, we want you to love your purchase. If you are not completely satisfied, we’re here to help.

1. Returns

• You may return items within 30 days of delivery for a refund or exchange.

• To be eligible, items must be unused, unwashed, and in their original packaging.

• Proof of purchase (order number or receipt) is required.

2. Non-Returnable Items

Certain items cannot be returned for hygiene and safety reasons, including:

• Used yoga mats

• Worn grip socks or apparel

• Gift cards or digital downloads

3. Refunds

• Once we receive and inspect your return, we will notify you by email.

• Approved refunds will be issued to your original payment method within 5–10 business days.

• Shipping fees are non-refundable.

4. Exchanges

If you need a different size, color, or replacement for a defective item, please contact us before sending your product back.

5. Return Shipping

• Customers are responsible for return shipping costs unless the item was damaged, defective, or incorrect.

• We recommend using a trackable shipping service to ensure your return is received.

6. Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 7 days of delivery, and we’ll make it right at no additional cost.

7. Contact Us

To start a return or ask about your order, please contact us:

📧 Email: Customersupport@hysyoga.com
📍 Address: 7001 N 10th st B1, McAllen,Tx 78504